Subscription policy

last updated: October 10, 2026

subscribe & save is meant to be the easy way to never run out, not a trap. here's exactly how it works, and how to leave whenever you want.

the deal

when you choose subscribe & save on an eligible ScentDay product, you save 15% off the one-time price on every delivery, for as long as you stay subscribed, and every subscription order ships free. you pick the scent and how often it ships: every month or every 2 months. subscriptions are billed securely through Stripe.

before you subscribe

before checkout, the cart shows your subscription's terms: what's in it, the price per delivery, how often it renews, that it renews automatically until you cancel, and how to cancel. you tick a box to agree to them before you can check out. we keep a record of the terms you agreed to and when, and right after your first order we email you a copy with your next charge date and how to cancel.

how billing works

you're charged when you place your first subscription order, and then automatically on each renewal, every month or every 2 months, until you cancel.
each renewal is charged to your payment method on file at the subscribe & save price (15% off the one-time price) plus any applicable sales tax. shipping is free.
we email you a reminder a few days before each renewal charge, with the date to cancel by to avoid that charge, and again when the order ships with tracking. once a year we also email you a reminder of your subscription's terms, price, how to cancel and the date to cancel by.

skip, pause, or change: anytime

every subscription email (the confirmation, each renewal reminder, the yearly reminder and the shipping email for a renewal) has a manage or cancel link that opens your subscription directly, no sign-in. no email to hand? go to scentday.co/account/subscription, enter your email, and we'll email you a secure link (it works for one hour). from your subscription you can:

skip your next delivery,
pause for 1, 2 or 3 months,
change the scent of any item,
change how often it ships (every month or every 2 months). the new schedule starts from your next renewal date,
update your card or payment method.

make changes before your next renewal date and they apply to that delivery. to change your shipping address, email support@scentday.co and we'll update it.

how to cancel: no fees, no phone call, no hoops

you can cancel anytime, with no cancellation fee and no minimum number of orders. two ways:

online: use the cancel subscription link in any subscription email and confirm, or open your subscription (the manage or cancel link, or scentday.co/account/subscription) and choose cancel subscription, then confirm. we email you a confirmation.
we'll do it for you: email support@scentday.co and we'll cancel it, no questions required.

cancellation takes effect right away and stops all future charges. to stop your next charge, cancel before your renewal date. if a renewal has already been charged and shipped, that order stands. if it was charged and you cancel before it ships, contact us and we'll stop the shipment or refund it where we can.

price changes

if we ever change subscription pricing, we'll email you at least 7 days (and no more than 30 days) before the new price applies to you, so you can decide whether to stay. until that date, your renewals are charged at your current price. your 15% subscriber discount always applies to the current one-time price.

failed payments

if a renewal payment fails, we'll try again and email you to update your payment method. if we can't collect after a few tries, we may pause or cancel the subscription, with no penalty to you.

eligibility

subscribe & save is available on the scent booster and the dryer sheets, shipped within the US.

returns

each subscription shipment is covered by our standard 30-day Refund & Return Policy.

questions

email support@scentday.co or visit our contact page. a real person will help.

ScentDay subscriptions are operated by SCENTDAYCO LLC; payments and subscriptions are processed by Stripe.